An Operations and Maintenance Information Open System Alliance

Quality Manual for Maintenance

A quality document for maintenance was developed to assist project managers for a contract maintenance provider to understand the requirements for the delivery of their services. The manual was intended to form part of the quality system of the company, bridging between the general procedures observed under ISO9000 and the day-to-day running of the operation. The methods and systems incorporated into the document cover work flow, reliability analysis, inspections, the CMMS and financial management.

Authors: 
O. McKenzie, Dr. Robert Platfoot
Date: 
Wednesday, 20 May 1998